Holiday Inn Express Hotel & Suites Port Clinton-Catawba Island, an IHG Hotel

I really liked that my check in was confirmed and easy,. Our room was very nice and clean. One of the added perks was the Dove body wash, shampoo and conditioner in the shower. Another thing about the tub and shower I really liked was being able to get in and out of the tub . When you have different health issues something like this means a lot. The breakfast was Great had a couple of different hot or cold options to choose from. The pancake maker was awesome. The light fixture in the bathroom didn't work and the phone didn't either they fixed both of them right away. The pool area was nice and clean and the Jacuzzi was EVERYTHING. The staff was wonderful and attentive. The hotel is very close to a McDonald's Taco Bell, other pizza/bars and Walmart , Me my sister and nephew felt safe and enjoyed our stay there. WE WOULD ABSOLUTELY STAY THERE AGAIN. HAPPY CUSTOMER!!!!!

We had realized that the fridge in our room had not been working. When brought to the hotel staffs attention, they were quick to move us to a room with a working fridge. They were so kind about it and moved us with ease.

Just some more attention to detail. The pool should be drained and the tiles power washed. The repairs to the ductwork or something of that nature should be completed asap or covered up/coned off in the pool area. We travelled for the pool and hot tub so it just caught my attention. Glad you have both just would dig in on the details.

Valarie, the front desk receptionist, is the best part of the hotel. She is very knowledgeable about the area and so willing to share her knowledge. Her kindness and helpful attitude made our stay so much better. She was just so pleasant during our stay at your hotel. The other thing that I am grateful for is that I didn't have a problem having to hear other guests through my wall nor did they hear me. I had kids with me and no noise complaints!

Hotel was great! Located two miles away from the Miller Ferry. Valerie at the front desk was AMAZING she helped us switch rooms because our deadbolt lock was not working. Breakfast was good, pancakes, biscuits and gravy and other options. The beds were comfortable. The room was clean. The shower water pressure was AWESOME. Best pressure I’ve ever experienced at a hotel. The pool and hot tub were nice! I would stay again for sure.